Raritan-computer UST-IP User Manual

User Manual Raritan Computer Inc.400 Cottontail Lane Somerset, NJ 08873 USA Tel. 1-732-764-8886 Fax. 1-732-764

4 UST-IP USER MANUAL Linux Settings On target servers running Linux graphical interfaces, set the mouse acceleration to exactly 1 and set threshold t

CHAPTER 2: INSTALLATION 5 Apple Macintosh Settings For target servers running an Apple Macintosh operating system, while using UST-IP to access and

6 UST-IP USER MANUAL Initial Configuration During initial configuration, the UST-IP Setup Wizard helps you quickly set up UST-IP for the first time.

CHAPTER 2: INSTALLATION 7 ♦ YES: Enables dynamic IP addressing for UST-IP. Each time UST-IP boots, it requests an IP address from the local DHCP s

8 UST-IP USER MANUAL Connect to UST-IP Remotely Having completed the physical installation of UST-IP, you are now ready to establish an initial netwo

CHAPTER 2: INSTALLATION 9 Establish a Connection Upon launching the Raritan Remote Client (RRC), UST-IP will request your user credentials. Log on

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CHAPTER 3: RARITAN REMOTE CLIENT 11 Chapter 3: Raritan Remote Client Invoking Raritan Remote Client (RRC) via Web Browser UST-IP features Web Brows

12 UST-IP USER MANUAL 3. Depending on your browser’s security configuration, you may see any or all of the following dialog boxes, confirming the ac

CHAPTER 3: RARITAN REMOTE CLIENT 13 Optional: Installing Raritan Remote Client Software Note: This step is optional. UST-IP can be accessed from a R

14 UST-IP USER MANUAL RRC Navigator The RRC Navigator provides a single view to every known Raritan device, allowing convenient access to multiple Ra

CHAPTER 3: RARITAN REMOTE CLIENT 15 Navigator Options Certain RRC Navigator attributes may be customized to your preferences. Display / Hide Navig

16 UST-IP USER MANUAL • Modem: Select the modem, as configured in Windows, which RRC should use to dial and connect to your Raritan device. Select a

CHAPTER 3: RARITAN REMOTE CLIENT 17 Establishing a New Connection To connect to a Raritan networked device, simply double-click on its entry in the

18 UST-IP USER MANUAL RRC Toolbar and Shortcuts The RRC Toolbar provides convenient, one-click access to the most commonly used features and parame

CHAPTER 3: RARITAN REMOTE CLIENT 19 RRC Status Bar The Status Bar at the bottom of the Raritan Remote Client window conveys information about the st

20 UST-IP USER MANUAL Remote KVM Console Control After using the RRC Navigator to establish a connection with an UST-IP unit (see the previous sectio

CHAPTER 3: RARITAN REMOTE CLIENT 21 Single Mouse Mode / Dual Mouse Mode When remotely viewing a Target Server that uses a pointing device, by defaul

22 UST-IP USER MANUAL Keyboard Macros RRC allows users to create custom keyboard macros in order to send given key sequences to the remote server or

CHAPTER 3: RARITAN REMOTE CLIENT 23 3. The Add Keyboard Macro dialog box opens. 4. Build the Keyboard Macro by editing all the fields in the Add

FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Ru

24 UST-IP USER MANUAL 5. After clicking OK, the Keyboard Macros dialog box will appear, listing your new keyboard macro. 6. Click Close to complet

CHAPTER 3: RARITAN REMOTE CLIENT 25 Connection and Video Properties UST-IP's dynamic video compression algorithms maintain KVM console usabilit

26 UST-IP USER MANUAL Internet Flow Control Many public WAN links are by their very nature unpredictable. Packets sent over the public Internet do no

CHAPTER 3: RARITAN REMOTE CLIENT 27 Analog-to-Digital Settings The following parameters are best left to UST-IP to automatically detect (on the RRC

28 UST-IP USER MANUAL Color Calibration Automatic Color Calibration adjusts the color settings on UST-IP to reduce excess color noise and data during

CHAPTER 3: RARITAN REMOTE CLIENT 29 Remote Device Administration When logged into an UST-IP unit as a user with administrative privileges, UST-IP al

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CHAPTER 4: ADMINISTRATIVE FUNCTIONS 31 Chapter 4: Administrative Functions Accessing the Administrative Functions Access and execute Administrative

32 UST-IP USER MANUAL Remote Admin Console An alternative way to access UST-IP’s administrative functions is to do so remotely, using the Raritan Rem

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 33 Network Configuration Please note that after you have made changes to the Network Configuration, you must pr

Login • The default UST-IP login user name is admin, and the default password is raritan. This user has administrative privileges. • Passwords ar

34 UST-IP USER MANUAL User Station Options In the User Station Configuration screen, use the  and  arrows on your keyboard to set Port Priority to

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 35 authentication. After authentication, KVM data is also transferred with 128-bit encryption, but using a propr

36 UST-IP USER MANUAL Performance Settings The Performance Settings screen is used to set up UST-IP’s video data transfer and bandwidth parameters.

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 37 Time and Date Current Date and Time on the UST-IP unit are listed on this screen. Once saved, Time and Date c

38 UST-IP USER MANUAL Access Control List Set UST-IP accessibility in the Access Control List (ACL) to allow or deny specific IP Addresses, or ranges

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 39 Remote Syslog Use the Remote Syslog Configuration screen to allow remote users to save the server logs. Use

40 UST-IP USER MANUAL View UST-IP Status The UST-IP Event Log screen shows a log file containing information about UST-IP log in and connection activ

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 41 Diagnostics While navigating the Main Menu of the Administrative Console, pressing <D> and <Enter>

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APPENDIX A: SPECIFICATIONS 43 Appendix A: Specifications ITEM DIMENSIONS (WXDXH) WEIGHT POWER UST-IP1 1U 19” Rackmount Case: 17.2” (W) x 11.46”

Contents Chapter 1: Introduction ... 1 Overview ...

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APPENDIX B: SNMP FEATURES 45 Appendix B: SNMP Features For convenient monitoring with standard network management systems such as HP OpenView or IBM

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APPENDIX C: FREQUENTLY ASKED QUESTIONS 47 Appendix C: Frequently Asked Questions QUESTION: ANSWER: What is UST-IP? UST-IP is the easiest, fastest,

48 UST-IP USER MANUAL QUESTION: ANSWER: How Is UST-IP administration carried out? Administrators access UST-IP through a connected UST-IP Admin Cons

APPENDIX C: FREQUENTLY ASKED QUESTIONS 49 QUESTION: ANSWER: When does UST-IP use TCP? UDP? Both TCP and UDP are used by UST-IP. However, TCP is esse

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APPENDIX D: TROUBLESHOOTING 51 Appendix D: Troubleshooting Problems and Suggested Solutions REMOTE CONNECTION PROBLEMS SOLUTION I cannot connect to

52 UST-IP USER MANUAL DIRECT ANALOG USER CONSOLE PROBLEMS SOLUTION from a Direct Analog User Console. users are currently attempting to control the a

APPENDIX D: TROUBLESHOOTING 53 KVM ON-SCREEN USER INTERFACE (OSUI) PROBLEMS SOLUTION Clicking on the Enter On-Screen Menu button does not bring up

Time and Date...37 Access Cont

54 UST-IP USER MANUAL MOUSE PROBLEMS SOLUTIONS The larger UST-IP Mouse Pointer does not track or is not in sync (not aligned) with the smaller Target

APPENDIX D: TROUBLESHOOTING 55 UST-IP PROBLEMS SOLUTION There is no control and no frame grabbing activity occurring. UST-IP seems to have locked-u

56 UST-IP USER MANUAL Event Log File and On-Screen Error Codes UST-IP will display or log an error code in the UST-IP Event Log Screen in the event

APPENDIX D: TROUBLESHOOTING 57 ERROR CODE (LAST 4 DIGITS) MEANING RECOMMENDATION 0011 The Ethernet controller could not be found. There is a probl

58 UST-IP USER MANUAL ERROR CODE (LAST 4 DIGITS) MEANING RECOMMENDATION Recovery CD-ROM. 0024 SSL read failed. Reboot UST-IP. Make sure the BIOS

CHAPTER 1: INTRODUCTION 1 Chapter 1: Introduction Overview Congratulations on your purchase of UST-IP, the industry-leading solution for multi-platf

2 UST-IP USER MANUAL Reliability • External modem using a dedicated modem port allows servers to be accessible even if network is unavailable Secu

CHAPTER 2: INSTALLATION 3 Chapter 2: Installation Configuring Target Servers Before installing UST-IP, first configure any target servers that you