Raritan Computer Video Gaming Accessories 5.0.3 User Manual

MPC and RRC Raritan Multi-Platform Client and Raritan Remote Client User Guide MPC Release 5.0.3 and RRC Release 4.66 For Use with Raritan's

Minimum System Requirements 10 a. From the General tab, click the Settings button in Temporary Internet Files. The Temporary Files Settings dialog o

Backup and Restore (Dominion KX II only) 100 ¾ To restore: 1. Select Tools > Restore Configuration. The Restore Device Configuration dialog open

Chapter 4: Administrative Functions 101• Full Restore. A complete restore of the entire system; generally used for traditional backup and restore

Broadcast Port 102 Broadcast Port By default, all Raritan devices send data through Port 5000. This network traffic includes MPC's and RRC'

Chapter 4: Administrative Functions 103Remote Power Management MPC and RRC can manage AC Power to associated targets when used with a properly con

Import/Export Keyboard Macro Definitions 104 4. Locate the macro file, click on it to select it and then click Save. If Cancel is selected, you will

Chapter 4: Administrative Functions 105¾ To import macros: 1. Click Tools > Import Macros to open the Raritan Remote Client Import Macros dia

Import/Export Keyboard Macro Definitions 106 b. If the import fails, an error dialog will open and will display a message regarding why the import f

Chapter 4: Administrative Functions 107 Click Yes to replace the existing macro with the imported version.  Click Yes to All to replace the cu

Launching Administrator and Diagnostic Interfaces 108 b. If during the import process the number of allowed, imported macros is exceeded, the follow

Chapter 4: Administrative Functions 109Diagnostic Interface (excluding Dominion KX II) To access the device's diagnostic console by double cl

Chapter 1: Introduction and Installation 11a. From the Temporary Files Settings dialog, click the Delete Files button. The Delete Temporary Files

Tools Options 110 Tools Options The Options available in the Tools menu provide settings for customization of scroll borders, mouse mode settings, ho

Chapter 4: Administrative Functions 1114. Check the Display single cursor mode instructions check box if you wish to see the following instructio

Tools Options 112 8. For advanced options, open the Advanced tab: 9. KVM Switch OSUI Hot Key. Select the hotkey to use when switching between targe

Chapter 4: Administrative Functions 113General Options (RRC Only) 1. On the Tools menu, click Options to view the Options screen. You can customi

General Options (RRC Only) 114 4. Click on the check box before Display single cursor mode instructions if you wish to see the following instruction

115This section guides you through installation and initial launch of the standalone MPC application for various operating systems. Raritan recommen

Windows 116 Windows Checking JRE Version in Windows 1. Click on the Windows Start button at the bottom left of your screen and click Control Panel.

Chapter 5: Installing and Launching Standalone MPC 1173. After the initial screen loads, click Next. 4. Select the directory where you want to

Windows 118 5. After the progress bars have moved across the screen, click Next. 6. On the Shortcut screen, choose a shortcut location, determine

Chapter 5: Installing and Launching Standalone MPC 1197. The installation is complete; the final screen indicates where you will find an uninstal

Raritan Remote Client (RRC) 12 Launching MPC from a Web Browser Important: Regardless of the browser you use, you must allow pop-ups from the Dominio

Linux 120 2. Double-click on the desired device to establish a connection, type your Username and Password and click OK to log on. Please refer to C

Chapter 5: Installing and Launching Standalone MPC 121e. These commands can either be typed at the terminal each time you login, or you can add i

Linux 122 3. Open a terminal window and change to the directory where the installer is saved. 4. Type java -jar MPC-installer.jar and press ENTER t

Chapter 5: Installing and Launching Standalone MPC 1238. On the Shortcut screen, choose a shortcut location, determine who should have the shortc

Linux 124 9. The installation is complete; the final screen indicates where you will find an uninstaller program, and allows the option of generatin

Chapter 5: Installing and Launching Standalone MPC 1252. Type ./start.sh and press ENTER to launch MPC. 3. Double-click on the desired device t

Solaris 126 e. These commands can either be typed at the terminal each time you login, or you can add it to your .bashrc for bash shell or .cshrc fo

Chapter 5: Installing and Launching Standalone MPC 1276. After the initial screen loads, click Next. 7. Select the directory where you want to

Solaris 128 10. The installation is complete; the final screen indicates where you will find an uninstaller program, and allows the option of genera

Chapter 5: Installing and Launching Standalone MPC 1292. Type ./start.sh and press ENTER to launch MPC. 3. Double-click on the desired device t

Chapter 1: Introduction and Installation 13Most users access RRC via Internet Explorer, while other users, particularly those operating over a mod

Macintosh 130 2. Type java -version in the command line and press ENTER. The currently-installed version of Java Runtime Environment (JRE) appears.

Chapter 5: Installing and Launching Standalone MPC 1315. After the initial screen loads, click Next. 6. Select the directory where you want to

Macintosh 132 8. The installation is complete; the final screen indicates where you will find an uninstaller program, and allows the option of gener

Chapter 5: Installing and Launching Standalone MPC 133Launching MPC in Mac OSX 1. Open a Finder window and navigate to the directory where you in

Modem Connectivity 134 5. Set suid bit to pppd chmod u+s /usr/sbin/pppd (/usr/bin/pppd depending on the location of pppd) 6. Assign users to the uu

135Intelligent Mouse Synchronization, available on the Mouse drop-down menu in Dominion KX units, automatically resynchronizes mouse cursors during

136The following table identifies the special characters that can be used in MPC: Character Description Character Description ! Exclamation point :

137A Activity Log • 101 Administrative Functions • 95 Administrator Interface • 108 Automatic Mouse Synchronization • 56 Auto-Scroll • 62 B Backing

Index 138 Launching MPC in Linux • 124 Launching MPC in Mac OSX • 133 Launching MPC in Windows • 119 Launching MPC on Sun Solaris • 128 Launching RRC

¾ U.S./Canada/Latin America Monday - Friday 8 a.m. - 8 p.m. ET Phone: 800-724-8090 or 732-764-8886 For CommandCenter NOC: Press 6, then Press

Raritan Remote Client (RRC) 14 Note: IP-Reach and Dominion units ship with the default IP address of 192.168.0.192. Please note that an IP address mu

Chapter 1: Introduction and Installation 153. Depending on your browser and its security configuration, you may see any or all of the following d

Raritan Remote Client (RRC) 16 Removing RRC from the Browser Cache To remove RRC from your browser cache for any reason, follow the standard pr

Chapter 1: Introduction and Installation 17Installing and Launching Standalone RRC Note: This step is optional. IP-Reach or Dominion can be access

18In This Chapter Window Layout ... 18 Connection Profiles...

Chapter 2: Operation 19RRC Interface The RRC window is almost identical to the MPC window. Connection Profiles Connection profiles store importa

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Connection Profiles 20 • For automatically discovered devices, right-click on the device name in the Navigator and select Add Profile from the short

Chapter 2: Operation 21 IP Address: Type the IP Address assigned to your Raritan device.  Name: Type the name assigned to your Raritan device

Connection Profiles 22  Phone Number. Include any additional codes that MPC or RRC should dial to establish a connection, such as country codes, ar

Chapter 2: Operation 23 • Use Default Port Number: For TCP Ports, Dominion KX and IP-Reach are automatically configured to use TCP Port 5000 w

Connection Profiles 24  Clear the Use Default Port Number check box.  Type the configured TCP Port to be used in the Port Number field. 1. Updat

Chapter 2: Operation 25 • Connection Speed: Select the Connection Speed from the drop-down list. IP Reach and Dominion can automatically detect

Connection Profiles 26 Auto Detect 100mb Ethernet 10mb Ethernet 1.5mb (Max DSL/T1) 1mb (Fast DSL/T1) 512 kb (Medium DSL/T1) 384 kb (Slow DSL/T1) 256

Chapter 2: Operation 27 Progressive Update increases the usability in constrained bandwidth environments. When Progressive Update is enabled, IP

Connection Profiles 28 Please note that the Security tab is disabled for Generation 2 Raritan devices. If your Dominion or IP-Reach unit is configure

Chapter 2: Operation 292. Select Modify Profile. The Modify Connection window opens: 3. Update the fields as appropriate. 4. Click OK. Deleti

iiiContents What's New in the MPC and RRC User Guide 6 Chapter 1 Introduction and Installation 7 Use with Raritan Products ...

Connection Profiles 30 Establishing a New Connection Note: Depending on your version of the JRE, you might receive a certificate message when using t

Chapter 2: Operation 31Closing a Remote Connection To close the IP-Reach or Dominion connection, select the device in the Navigator and right-clic

Connection Info 32 The following information is displayed about the current connection: • Device Name. The name of your Dominion or IP-Reach device.

Chapter 2: Operation 33Navigator The MPC and RRC Navigator panels provide a tree view of every known Raritan device so you can access all Raritan

Navigator 34 Each device entry in the Navigator provides two icons to communicate network status and connection profile information. A connection pro

Chapter 2: Operation 35 Connected (green) Available for connection Unavailable (no device connected, or access is blocked) In use by another (

Navigator 36 Display and Sorting Options To better organize your view of all ports, use the Show and Sort options. Please note that you do not need a

Chapter 2: Operation 37Note: These settings are saved from session to session. Sorting Ports Use the Sort options on the View menu to organize KX

Navigator 38

Chapter 2: Operation 39Sort by Name When sorted by name, port names are sorted alphanumerically within each group.

Contents iv Single Mouse Mode / Dual Mouse Mode...54 Automatic

Navigator 40

Chapter 2: Operation 41Sort by Status Ports are sorted in the following order: • Active Channels • Busy Channels • Available Devices • Unavail

Navigator 42

Chapter 2: Operation 43MPC Navigator Tabs MPC tabs at the base of its Navigator pane. These tabs allow you to change how you display devices. Clic

Toolbars and Shortcuts 44 Button Button Name Function New Profile Creates a new Navigator entry for a Raritan device; same results as selecting Conn

Chapter 2: Operation 45Button Button Name Function Scaling Increases or reduces target video size so you can view the entire contents of the targ

Toolbars and Shortcuts 46 Button Button Name Function New Profile Creates a new Navigator entry for a Raritan device; same results as selecting Conn

Chapter 2: Operation 47Button Button Name Function Scaling Increases or reduces target video size so you can view the entire contents of the targ

Toolbars and Shortcuts 48 ¾ To view the window for a target server: Click the button for the appropriate connected target server. The window for the

Chapter 2: Operation 49Status Bar The Status Bar displays session information about your connection to a Raritan IP-Reach or Dominion unit. • Vid

Contents vTools Options...

Remote KVM Console Control 50 Diagram Key Video Sensing Status/Path Indicator Bandwidth Usage Indicator Security Indicator Concurrent Connectio

Chapter 2: Operation 51Choose one of the following options to establish a remote KVM console connection: • Double-click on the KVM port you want

Keyboard Shortcut Menu 52 To: Press CTRL+LEFT ALT+M, and then press: Toggle to/from Full/Normal Screen Mode* F Perform video Auto Sensing** A Dis

Chapter 2: Operation 53Windows Key and Keyboard Shortcuts in MPC Windows Key and the Start Menu When running MPC on a Windows JRE 1.4.2_x platform

Single Mouse Mode / Dual Mouse Mode 54 Single Mouse Mode / Dual Mouse Mode When remotely viewing a target server that uses a pointing device, you wil

Chapter 2: Operation 55

Single Mouse Mode / Dual Mouse Mode 56 When in Dual Cursor mode, press CTRL+LEFT ALT+M and execute the Synchronize Mouse shortcut to force realignmen

Chapter 2: Operation 57Screen Modes Full Screen / Target Screen Resolution Besides a standard view, MPC and RRC provide a Full Screen view and a S

Screen Modes 58

Chapter 2: Operation 59Note: The CTRL+LEFT ALT+M key combination does not work for certain target servers if you are running JRE 1.5.0_01. To retu

6The following sections have changed or information has been added to the User Guide based on enhancements and changes to the equipment and/or user

Screen Modes 60

Chapter 2: Operation 61Scaling Scaling your target window size allows you to view the entire contents of the target server window. This feature in

Screen Modes 62 Auto-Scroll The auto-scroll feature automatically scrolls the video display in the direction of the cursor as the cursor approaches t

Chapter 2: Operation 63Keyboard Handler RRC sends all keystroke combinations to the target system with the following exceptions: • CTRL+ALT+DEL -

Keyboard Handler 64 Keyboard Macros IP-Reach or Dominion's Keyboard Macro feature ensures that keystroke combinations intended for the target se

Chapter 2: Operation 652. When the Keyboard Macros window appears, click Add to add a new macro. The Add Keyboard Macro window appears. 3. Buil

Keyboard Handler 66 d. In the Keys to Release field, select each key for which you would like to emulate key releases - in the order by which they a

Chapter 2: Operation 674. Click OK to save the macro, or Cancel to close the window without saving. Click Clear to clear all field and start over

Keyboard Handler 68 Note: Foreign keyboard layouts are not supported when using Keyboard Macros, except for those keys listed in the “Add Keyboard Ma

Chapter 2: Operation 69Connection and Video Properties The IP-Reach and Dominion dynamic video compression algorithms maintain KVM console usabili

7Raritan Multi-Platform Client (MPC) and Raritan Remote Client (RRC) are graphical user interfaces for the Raritan Dominion KX and IP-Reach product

Keyboard Handler 70 2. Update the settings in the Compression tab.

Chapter 2: Operation 71 Connection Speed: Use this setting to manually adjust the connection speed to accommodate bandwidth constraints. IP-Reac

Keyboard Handler 72 Important: For most administrative tasks (server monitoring, reconfiguring, etc.), administrators do not require the full 24-bit

Chapter 2: Operation 73Video Settings Video settings can be refreshed in several ways: • Using Video > Refresh Screen • Directing IP-Reach or

Keyboard Handler 74 2. Update the desired settings:

Chapter 2: Operation 75 Noise Filter: IP Reach and Dominion can filter out the electrical interference of video output from graphics cards. This

Keyboard Handler 76  Contrast Green: Controls the green signal contrast; range is 0 - 255.  Contrast Blue: Controls the blue signal contrast; ran

Chapter 2: Operation 77 These settings can be refreshed using the Color Calibration command, described in the next section, by manually forcing I

Keyboard Handler 78  Higher: Noise Filter settings instruct IP-Reach or Dominion to transmit a variant pixel of video only if a large color variati

Chapter 2: Operation 79• Best possible video mode: IP-Reach or Dominion will perform the full Auto Sense process when switching targets or target

Minimum System Requirements 8 Minimum System Requirements The minimum system requirements for the Raritan Multi-Platform Client and Raritan Remote Cl

Keyboard Handler 80  Blue Contrast: Controls the level of blue tone on your screen.  Click on the Link Color Controls check box to make all above

Chapter 2: Operation 81Tip: You can also specify automatic color calibration using Tools > Options. Refer to General Options (see "Tools O

Keyboard Handler 82 Note: Because of a limitation in the Java Runtime Environment (JRE), Fedora, Linux, and Solaris clients receive an invalid respon

Chapter 2: Operation 83

84In This Chapter Overview... 84 Prerequisites for

Chapter 3: Virtual Media 85Virtual media extends KVM capabilities by enabling target servers to remotely access media from the client PC and netwo

Overview 86

Chapter 3: Virtual Media 87Prerequisites for Using Virtual Media The following conditions must be met in order to use virtual media: Device Permis

Using Virtual Media 88 Using Virtual Media With the Dominion KX II virtual media feature, you can mount up to two drives (of different types). These

Chapter 3: Virtual Media 89Connecting to Virtual Media For Local Drives This option mounts an entire drive; the entire drive is mounted virtually

Chapter 1: Introduction and Installation 9Although no actual problems have occurred when Java caching is turned on, some non-impacting Java except

Connecting to Virtual Media 90 4. Click Connect. The media will be mounted on the target server virtually. You can access the media just like any ot

Chapter 3: Virtual Media 91b. Select the drive from the Local CD/DVD Drive drop-down list. All available internal and external CD and DVD drive n

Disconnecting Virtual Media 92 Disconnecting Virtual Media ¾ To disconnect the Virtual Media drives: • For local drives, select Virtual Media >

Chapter 3: Virtual Media 93 Note: This feature is only required when using virtual media to access file server ISO images. Use the Dominion KX II

File Server Setup (File Server ISO Images Only) 94 3. Check the Selected checkbox for all media that you want accessible as virtual media. 4. Click

95Note: MPC users must belong to the administrator group in order to receive administrative permissions. MPC uses one permission: administrator or n

Upgrading Device Firmware 96 Upgrading Device Firmware To update a device's firmware, first connect to the device. Highlight the device's i

Chapter 4: Administrative Functions 97Restarting Device Select the device in the MPC Navigator. On the Tools menu, click Restart Device. Backing

Backup and Restore (Dominion KX II only) 98 Backup and Restore (Dominion KX II only) In addition to using backup and restore for business continuity

Chapter 4: Administrative Functions 99¾ To backup the entire system (both user and device configuration): 1. Select Tools > Backup All. The B