Raritan Computer CCA-0N-V5.1-E User Manual Page 392
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374
CC-SG comes with a few diagnostic utilities which may be extremely
helpful for you or Raritan Technical Support to analyse and debug the
cause of CC-SG problems.
In This Chapter
Memory Diagnostic ................................................................................ 374
Debug Mode .......................................................................................... 375
CC-SG Disk Monitoring ......................................................................... 376
Memory Diagnostic
CC-SG is implemented with the Memtest86+ diagnostic program, which
can be invoked from the GRUB menu . When any memory problems
occur, you can perform the Memtest86+ diagnostic test for
troubleshooting.
1: Perform the Memtest86+ diagnostic program:
1. Reboot CC-SG. See Reboot CC-SG with Diagnostic Console (on
page 316).
2. When it shows the messages below, press any character within 5
seconds to enter the GRUB menu, such as the Esc or arrow key.
Press any key to enter the menu
Booting CentOS (x.x.x) in x seconds....
3. Highlight the "Memtest86+ vX.X" option (where vX.X is the current
version) using the up or down arrow keys, and press Enter.
4. CC-SG loads and performs the Memtest86+ diagnostic program. Let
the program run at least one complete pass, that is, when the Pass
column shows "1". For extensive test, leave the program running for
multiple hours or even overnight.
5. Verify these items to determine whether there are memory errors.
Memory: The amount of total memory should match your CC-SG
type: 512M for G1, 2048M for V1, and 4096M for E1.
Errors: The column should show "0"
Error display area: The area is the bottom area right below the
WallTime row. The program should display nothing in this area to
indicate there are no errors.
If any of the above items indicates that there are memory errors, you
can:
Appendix G
Diagnostic Utilities
- CommandCenter Secure Gateway 1
- FCC Information 2
- VCCI Information (Japan) 2
- Chapter 13 Reports 208 9
- Contents 10
- Contents 11
- Index 393 16
- What's New in the CC-SG 17
- Administrators Guide 17
- Chapter 1 19
- Introduction 19
- Terminology/Acronyms 20
- Chapter 1: Introduction 21
- Client Browser Requirements 22
- Chapter 2 23
- Accessing CC-SG 23
- Thick Client Access 24
- CC-SG Admin Client 26
- Chapter 3 28
- Getting Started 28
- Chapter 3: Getting Started 30
- Linux Server 36
- Windows Server 37
- Default CC-SG Settings 41
- Access to Licenses 42
- License Server Outages 42
- Licensing - Rehosting 47
- Add a License 48
- Confirming IP Address 48
- Setting CC-SG Server Time 48
- Chapter 4 51
- Associations in Guided Setup 52
- Device Setup 52
- Creating Groups 54
- User Management 56
- Chapter 5 59
- Elements 59
- Chapter 6 65
- Viewing Devices 66
- Searching for Devices 70
- Discovering Devices 71
- Adding a Device 72
- Editing a Device 75
- Deleting a Device 77
- Configuring Ports 78
- Editing a Port 79
- Deleting a Port 80
- Device Group Manager 89
- Upgrading a Device 100
- Copying Device Configuration 105
- Restarting a Device 106
- Pinging the Device 106
- Device Power Manager 108
- Disconnecting Users 109
- Chapter 7 111
- Managed Powerstrips 111
- Chapter 8 119
- Viewing Nodes 120
- Node Profile 121
- Service Accounts 124
- Connecting to a Node 142
- Pinging a Node 142
- DRAC 5 Connection Details 145
- Java RDP Connection Details 146
- Connections 147
- RSA Interface Details 148
- RSA Compatibility with JRE 148
- Web Browser Interface 151
- Bookmarking an Interface 154
- Using Chat 156
- Select Nodes 169
- Describe Nodes 170
- Chapter 9 174
- Users and User Groups 174
- The Users Tab 175
- Default User Groups 176
- Assigning a User to a Group 183
- Deleting a User From a Group 184
- Your User Profile 190
- Logging Users Out 191
- Bulk Copying Users 192
- Chapter 10 193
- Policies for Access Control 193
- Adding a Policy 194
- Editing a Policy 195
- Deleting a Policy 196
- Support for Virtual Media 197
- Chapter 11 198
- Custom Views for Devices and 198
- Add a Custom View for Nodes 199
- Chapter 12 205
- Remote Authentication 205
- AD and CC-SG Overview 208
- Adding an AD Module to CC-SG 208
- Editing an AD Module 213
- Importing AD User Groups 213
- Synchronizing AD with CC-SG 215
- About LDAP and CC-SG 219
- About TACACS+ and CC-SG 223
- Add a TACACS+ Module 223
- About RADIUS and CC-SG 224
- Add a RADIUS Module 224
- Chapter 13 226
- Reports 226
- Chapter 13: Reports 227
- Audit Trail Report 228
- Error Log Report 229
- Access Report 230
- Availability Report 230
- Active Users Report 231
- Locked Out Users Report 231
- All Users Data Report 231
- User Group Data Report 232
- Device Asset Report 232
- Device Group Data Report 233
- Query Port Report 233
- Node Asset Report 234
- Active Nodes Report 235
- Node Creation Report 235
- Node Group Data Report 236
- AD User Group Report 236
- Scheduled Reports 237
- Chapter 13: Reports 238
- Chapter 14 239
- System Maintenance 239
- Entering Maintenance Mode 240
- Exiting Maintenance Mode 240
- Backing Up CC-SG 240
- Restoring CC-SG 243
- Resetting CC-SG 244
- Upgrading CC-SG 247
- Restarting CC-SG 247
- Upgrading a Cluster 250
- Migrating a CC-SG Database 251
- CC-SG Shutdown 252
- Powering Down CC-SG 253
- Ending CC-SG Session 253
- Exit CC-SG 254
- 2. Click Yes to exit CC-SG 254
- Chapter 15 255
- Advanced Administration 255
- Managing Device Firmware 259
- What is a Neighborhood? 260
- Configuring Logging Activity 266
- Task Manager 267
- About Interfaces 268
- Device Settings 269
- Configuring SNMP 273
- Configuring CC-SG Clusters 274
- Configuring a Neighborhood 280
- Add a Neighborhood Member 282
- Security Manager 284
- View login settings 286
- About CC-SG passwords 287
- Lockout settings 288
- Restricted Service Agreement 290
- Certificate Tasks 291
- Notification Manager 295
- SSH Access to CC-SG 303
- Serial Admin Port 311
- Web Services API 312
- Chapter 16 314
- Diagnostic Console 314
- Status Console 315
- CC-SG Title, Date and Time 317
- Message of the Day 317
- Navigation Keys Reminder 319
- Administrator Console 321
- Administrator Console Screen 322
- Chapter 17 355
- Power IQ Integration 355
- Appendix A 364
- Specifications for V1 and E1 364
- E1 Model 365
- Appendix B 367
- CC-SG Communication Channels 368
- Appendix C 375
- User Group Privileges 375
- Appendix D 384
- SNMP Traps 384
- Appendix D: SNMP Traps 385
- Appendix E 386
- CSV File Imports 386
- Common CSV File Requirements 387
- Appendix E: CSV File Imports 388
- Appendix F 390
- Troubleshooting 390
- Appendix G 392
- Diagnostic Utilities 392
- Debug Mode 393
- CC-SG Disk Monitoring 394
- Appendix H 397
- Two-Factor Authentication 397
- Appendix I 398
- Appendix I: FAQs 399
- Authentication FAQs 400
- Security FAQs 401
- Accounting FAQs 402
- Performance FAQs 402
- Grouping FAQs 403
- Interoperability FAQs 404
- Authorization FAQs 404
- User Experience FAQs 404
- Licensing FAQs 405
- Appendix J 406
- Keyboard Shortcuts 406
- Appendix K 407
- Naming Conventions 407
- Location Information 408
- Contact Information 408
- Device Information 408
- Port Information 409
- Associations 409
- Administration 409
- Appendix L 410
- Diagnostic Console Bootup 410
- Messages 410
- Index 413
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